Sunday 23 October 2016

NetSuite - How to Create a Case Saved Search to List Cases Closed Within Specific Number of Days After Created Date

To create a Case Saved Search to list cases with Date Closed within 2 days to 7 days after Created Date:

1. Navigate to Lists > Search > Saved Searches > New
2. Click Case
3. Enter a Search Title
4. Under Criteria > Standard subtab, add the following:
  • Status is Closed
  • Formula (Numeric)  
    • Formula = CASE WHEN (ROUND({closed} - {createddate}) <= 7) THEN 1 ELSE 0 END
    • Formula (Numeric) = equal to
    • Value = 1
  • Formula (Numeric)  
    • Formula = CASE WHEN (ROUND({closed} - {createddate}) > 2) THEN 1 ELSE 0 END
    • Formula (Numeric) = equal to
    • Value = 1
5. Under Results > Columns subtab, add the fields to display in the search result, for example:

·         Number
·         Created Date
·         Date Closed
·         Status

6. Click Save & Run.
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